We offer virtual consultations that provide immediate, quality health care for both primary and urgent care needs.
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Frequently Asked Questions
What is a Virtual Consultation?
A Virtual Consultation is an online meeting with a healthcare professional, allowing you to receive medical advice, diagnosis, or treatment from the comfort of your home using video, audio, or chat communication.
Is Virtual Consultation as effective as an in-person visit?
Yes, Virtual Consultations are designed to provide effective healthcare services. Many routine appointments, follow-ups, and minor health concerns can be addressed virtually.
Is my personal health information secure during a Virtual Consultation?
Absolutely. We prioritize the security and privacy of your information. Our platform uses advanced encryption to ensure the confidentiality of your data.
Can Virtual Consultations be covered by insurance?
Although most insurance companies will reimburse a portion of the visit or apply the amount to your deductible if it has not been met at this time, we do not accept insurance in the traditional sense. We will provide you with the documentation that can be submitted to your health insurance company for reimbursement. You may be eligible for reimbursement through your “out-of-network” option of your PPO or HMO plan. We do not guarantee any reimbursement.
Can I get a prescription through a Virtual Consultation?
Certainly! Depending on the healthcare provider’s assessment, they may prescribe medications during a Virtual Consultation when appropriate. It’s essential to discuss your symptoms thoroughly during the session.
Are Virtual Consultations suitable for emergencies?
No, Virtual Consultations are not intended for emergencies. In case of a medical emergency, please call your local emergency services immediately.
What issues can we treat via Virtual Consultation?
We can address all primary care and urgent care needs through Virtual Consultation. From common illnesses to minor injuries, our healthcare professionals are here to provide comprehensive care.
Can you prescribe controlled substances via Virtual Consultation?
Yes, if our healthcare provider determines that it is medically appropriate, they can prescribe controlled substances during a Virtual Consultation.
What if I need imaging or a lab draw?
No worries! We’ll provide you with an order for your nearest imaging center or lab. Additionally, we offer convenient options for in-home lab draws and mobile imaging services.
Can you write me a referral for a specialist or additional imaging?
Certainly! Our healthcare provider can refer you to a specialist in your area and send you an order for additional imaging or lab work if it is deemed necessary for your healthcare needs.
Can you write me a letter for work or school?
Yes, our providers can draft a letter for work or school if they find it medically appropriate and relevant to your health condition.
Can you fill out forms for work or school?
If your forms require a physical visit, we recommend booking a house call. However, for certain paperwork that can be handled through a virtual consultation, our providers can assist you. If unsure, feel free to reach out to our support team for guidance.
