COVID-19 Testing FAQ

COVID-19 Nasal Swab Test FAQ’s

What is the purpose of the nasal swab test?

The nasal swab test is performed to detect a current active infection of SARS-C0V-2 (COVID-19).

Who administers the test?

One of our licensed clinicians will perform the nasal swab test and collect a sample for analysis.

Which lab do you use for processing?

We use Primex Clinical Labs and LabCorp.

Do you accept health insurance?

The test collection is not covered by insurance. However, the lab processing fee is covered by most healthcare providers. You can find the list of in-network healthcare providers here.

Which COVID swab do you use?

The CDC no longer recommends the deep nasopharyngeal swab for diagnosis. As such, we use the  shorter anterior nasal swabs.

Are the tests FDA approved?

Our tests are approved under the FDA Emergency Use Authorization program.

How long will it take to get results?

Your lab test will generally take 24 – 48 hours for processing. Most results are available within 48 – 72 hours of the test.

How accurate are the tests?

The labs we use do not provide data on the accuracy of their tests. However, the tests meet the criteria outlined by the FDA’s emergency use authorization.

Antibody Test FAQ’s

What is the purpose of an antibody test?

The antibody test can detect a previous COVID-19 infection in someone who is no longer showing symptoms.  The test can detect antibodies that have been developed by the body to attack the coronavirus.

Who administers the test?

One of our registered nurses will perform the sample collection.  The test sample is then delivered to a CLIA-certified lab for processing.

How long will it take to find out the results?

Your lab test will take 24 – 48 hours for processing. Results are typically available within 48-72 hours.

What does it mean if you test positive for COVID-19 antibodies?

Testing positive indicates that you have likely contracted COVID-19 in the past, even if you never showed any symptoms or have already recovered.  Antibody testing should not be used for diagnosis or infection status.

What if I test negative for antibodies?

Testing negative for antibodies indicates that you are unlikely to have been infected with COVID-19 in the past.

I experienced symptoms in the past but they are gone now. What can this test show?

Testing positive for antibodies indicates that you have likely contracted COVID-19 in the past.

I have not experienced any symptoms but am curious if I may have had COVID-19 in the past. What can the antibody test show?

Testing positive for antibodies indicates that you have likely contracted COVID-19 in the past.

How do I book an antibody test appointment?

Simply fill out the form HERE and our clinical coordinator will reach out to you to schedule your in-home appointment.

On-Site Corporate & Business Coronavirus Tests FAQ’s

How does in-office testing for businesses work?

One of our nurses arrives at your business and sets up a dedicated testing area. This is typically in a private room when possible. Our nurse will administer the nasal swab and/or antibody test to each participating employee. After the results are collected, they are sent to the lab for analysis with results generally available within 3 days.

Who can see the results of in-office testing for businesses?

Both the employee and employer can see the results of the nasal swab and/or antibody test. All employees who are tested are required to sign a content form prior to the procedure.

What should I do if an employee tests positive?

If one of your employees tests positive after a nasal swab test, we recommend that you check the CDC’s latest recommendations for businesses for your next steps.

Antigen Test FAQ’s

Should I get an Antigen test or a PCR test?

It depends on your circumstances. If you’re showing symptoms, an antigen test can quickly determine if you have the virus and need to self-quarantine. If you’ve been in contact with someone who had COVID-19 but aren’t showing symptoms, the PCR test may be the better choice due to its higher accuracy.

Ultimately, we recommend that you consult with your doctor about which test is right for you.

How quickly will I receive the results of an Antigen test?

You will generally receive the results of your antigen test within an hour of your appointment.

Are COVID-19 antigen tests accurate?

COVID-19 antigen tests are very accurate when they return positive results. However, this test does have a higher rate of returning false negatives than the PCR nasal swab test, which is sent to a lab for processing.

Monoclonal Antibody IV Therapy FAQ

Who is eligible for this treatment?

This EUA is for the use of the unapproved products, REGEN-COV (casirivimab and imdevimab) and Eli Lilly (bamlanivimab and etesevimab), to be administered together for the treatment of mild to moderate COVID-19 in adults and pediatric patients (12 years of age and older weighing at least 40 kg) with positive results of direct SARS-CoV-2 viral testing, and who are at high risk for progressing to severe COVID-19 and/or hospitalization [see Limitations of Authorized Use].

High risk is defined as patients who meet at least one of the following criteria:

  • Have a body mass index (BMI) ≥35
  • Have chronic kidney disease
  • Have diabetes
  • Have immunosuppressive disease
  • Are currently receiving immunosuppressive treatment
  • Are ≥65 years of age
  • Are ≥55 years of age AND have
    -cardiovascular disease, OR
    -hypertension, OR
    -chronic obstructive pulmonary disease/other chronic respiratory disease.
  • Are 12 – 17 years of age AND have
    -BMI ≥85th percentile for their age and gender based on CDC growth charts,, OR
    -sickle cell disease, OR
    -congenital or acquired heart disease, OR
    -neurodevelopmental disorders, for example, cerebral palsy, OR
    -a medical-related technological dependence, for example, tracheostomy, gastrostomy, or positive pressure ventilation (not related to COVID-19), OR
    -asthma, reactive airway or other chronic respiratory disease that requires daily medication for control